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Navigating the future: CX and EX trends of 2024
Navigating the future: CX and EX trends of 2024
The world’s innovators are setting higher experience expectations — leaving little patience for poor performance. In fact, one-third of consumers switched brands in the past […]
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See Genesys in action
See Genesys in action
Digital customer engagement Be in touch anywhere, anytime, with an all-in-one suite of digital channels at the speed of a text. Join us to see a […]
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Customer Contact Week 2024
Customer Contact Week 2024
Join the epicenter of customer contact innovation at Customer Contact Week Winter 2023, where industry leaders, visionaries, and CX professionals converge to redefine the future […]
All Access: Predictive CX 2024
All Access: Predictive CX 2024
The surging volume of customer data presents businesses with an opportunity to foresee behaviours and promptly address CX challenges in real time. In fact, companies […]
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CX+ Summit
CX+ Summit
Every year, one of India’s leading marketing industry news brands, Brand Equity, attracts marketing, customer experience, contact center, and digital executives from companies like Allianz, […]
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