ArenaCX is pleased to announce that BruntWork has joined our marketplace of BPO providers. This is an exciting partnership for both organizations. For ArenaCX, this new addition to our BPO marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For BruntWork, US brands can experience the incredible quality of the BruntWork workforce. We invite you to learn more about BruntWork.
BruntWork is a prominent global outsourcing company, recognized for its extensive services in various sectors. With over 1,000 clients worldwide across diverse industries, the company specializes in offering tailored outsourcing solutions, including virtual assistants, digital marketing, customer support, and telesales. BruntWork’s workforce, nearing 3,000 staff, is sourced from the Philippines, Colombia, Kenya, and Eastern Europe, enabling them to provide round-the-clock services in multiple languages.
Key Highlights of BruntWork:
Global Reach and Diverse Clientele: Serving a vast range of industries with over 1,000 clients globally.
Large and Diverse Workforce: Nearly 3,000 staff members from the Philippines, Colombia, Kenya, and Eastern Europe.
Flexible and Cost-Effective Solutions: No lock-in contracts, no setup fees, and clients pay only for the hours worked.
Robust Recruitment Process: Ensures highly qualified candidates through a comprehensive hiring process, including cultural awareness training.
Client-Centric Approach: Tailored services to meet specific business needs, ensuring efficiency and scalability.
BruntWork stands out for its ability to provide quality, scalable, and cost-effective outsourcing solutions, helping businesses focus on their core activities while managing operational tasks efficiently.
Differentiating Factors
1. No setup fees
2. Hourly rate includes everything – computer, internet, payroll, hr, IT support
3. Data security – HIPAA, GDPR, ISO27001, PCI
4. Work From Home – so better access to candidates
5. Proven track record of scaling up quickly – i.e. more than 50 agents for clients in less than a month
6. Support almost any industry and role
7. Agents sourced primarily from Colombia, Philippines and now Kenya – so all timezones covered
8. Also have our own Digital Agency that clients can utilise incorporating SEO, Web Dev, PPC, Social Media
Exciting Wins
In the last month:
1. 50 headcount for a Californian debt restructuring business
2. 30 headcount for a Florida based mortgage and finance provider
3. 25 headcount for an Australian based content creation agency
4. 10 headcount for Australian mortgage processor
Industries they Support
All industries. We have a very diverse client range from medical, financial, customer support, accounting, sales etc.
With over 1000 clients, hardly an industry segment we don’t support.
Here is a list though – https://www.bruntwork.co/industries/
Outsourcing Functions You Provide
Here are some of the common roles – https://www.bruntwork.co/services/
“Our partnership with ArenaCX is a significant step towards achieving BruntWork.co’s core mission of enhancing the economic position of our staff and clients, particularly in the developing world. This collaboration is not just a business alignment; it’s a powerful union of shared goals and values. At BruntWork.co, we are deeply committed to leveraging the transformative power of AI to elevate the capabilities of our remote workers. By integrating advanced AI technologies, we can empower our teams to deliver exceptional results more efficiently and cost-effectively. This, in turn, translates to tangible economic benefits for both our staff and our clients. Our collaboration with ArenaCX amplifies this impact, enabling us to extend our reach and deepen our contribution to global economic development. We approach this partnership with a blend of humility, recognizing the profound responsibility we hold, and intellectual rigor, understanding the innovative solutions required to make a lasting difference in the lives of those we serve.”
About the Author: ArenaCX
ArenaCX
ArenaCX is the global marketplace for CX solutions. Leveraging our meticulously vetted roster of hundreds of elite BPOs, alongside a robust stack of technology and implementation solutions, our marketplace platform matches organizations with the providers that best fit their needs and facilitates the entire process — from RFP, to contract, and beyond.
Related Articles
Want more? Here are some other blog posts, topics and articles you might be interested in.
We are thrilled to announce the launch of the new ArenaCX platform, your all-in-one solution for discovering, sourcing, contracting, and managing customer experience (CX) services. ...
In recent years, the business process outsourcing (BPO) industry has witnessed a transformative shift, primarily driven by advancements in artificial intelligence (AI) and automation technologies. ...
ArenaCX is pleased to announce that Mediu, Inc. has joined our marketplace of Transformation providers. This is an exciting partnership for both organizations. For ArenaCX, ...
