ArenaCX is pleased to announce that Nxtgen Analytics has joined our marketplace of Talent providers. This is an exciting partnership for both organizations. For ArenaCX, this new addition to our marketplace means more choice within the Arena marketplace for customers looking to outsource key business functions. For Nxtgen Analytics, US brands can experience the incredible quality of the Nxtgen Analytics workforce. We invite you to learn more about Nxtgen Analytics.
Nxtgen Analytics & Services is a forward-thinking Business Process Outsourcing (BPO) firm committed to delivering efficient, scalable, and cost-effective support solutions to global clients. With a focus on driving operational excellence, we empower businesses to streamline their processes, improve customer experience, and unlock growth through a blend of human talent and technology. Our offshore teams specialize in providing tailored support across diverse business functions—allowing our clients to focus on their core competencies while we manage the rest with precision and care.
Differentiating Factors
What sets Nxtgen apart is our high-touch engagement model, where every client receives white-glove onboarding, dedicated account management, and customizable support frameworks. We emphasize agility—adapting quickly to clients’ changing business needs, offering multi-lingual support, and ensuring 24/7 global coverage. Our cross-industry expertise, combined with data-driven insights, enables us to not only deliver operational support but actively contribute to business strategy and performance improvement. Clients choose us for our transparency, flexibility, and a track record of enabling sustainable cost-efficiencies without compromising quality.
Exciting Wins
A) Partnered with a UK-based e-commerce brand to provide multilingual support, leading to faster resolution times and increased repeat customer purchases.
B) Designed and executed a complete sales assistance for a growing BPO client, helping them win and serve new accounts with agility.
Industries they Support
a) Technology (Power Bi and SQL Server)
b) E-commerce & Retail
c) Healthcare & Wellness
d) Logistics & Supply Chain
e) Travel & Hospitality
f) Real Estate
g) Professional Services (Consulting, Marketing, etc.)
Outsourcing Functions You Provide
a) Date Entry Services for E-commerce & Retail, Healthcare & Wellness, Logistics & Supply Chain, Travel & Hospitality, Real Estate, Professional Services (Consulting, Marketing, etc.)
b) Inbound & Outbound services for E-commerce & Retail, Healthcare & Wellness, Logistics & Supply Chain, Travel & Hospitality, Real Estate, Professional Services (Consulting, Marketing, etc.)
c) HR Solutions
d) Technical support on Power BI, SQL Server
e) Lead Generation
“We’re thrilled to partner with ArenaCX—a platform that shares our passion for delivering exceptional customer experiences through smart, flexible solutions. This partnership aligns perfectly with Nxtgen’s vision of empowering businesses through scalable offshore support. We look forward to driving meaningful impact for clients across industries by combining ArenaCX’s marketplace model with our deep operational expertise and agility.”
— Bikram Sarkar, Founder, Nxtgen Analytics & Services
About the Author: ArenaCX
ArenaCX
ArenaCX is the global marketplace for CX solutions. Leveraging our meticulously vetted roster of hundreds of elite BPOs, alongside a robust stack of technology and implementation solutions, our marketplace platform matches organizations with the providers that best fit their needs and facilitates the entire process — from RFP, to contract, and beyond.
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