Discover the latest ArenaCX platform updates, including new vendor management tools, enhanced filters, improved telemetry, and streamlined RFP workflows designed to make sourcing faster and more flexible.

At ArenaCX, we’re always working to make managing vendors, channels, and sourcing events simpler, faster, and more powerful. Today, we’re excited to share a new set of platform enhancements, now live in your ArenaCX portal, that bring greater flexibility, visibility, and control to your operations.

Here’s a closer look at the latest improvements:

Create New Categories and Industries with More Flexibility

Admins, Channel Partner Admins & What Label Admins, you can now create new categories and industries without immediately publishing them. This allows you to organize and prepare offerings behind the scenes, onboarding vendors at your own pace before making them public.

Simplified Channel Admin Setup

When a new Channel is created, the system now automatically generates a Channel Admin user. This streamlines the setup process and reduces administrative work for your team.

Enhanced Vendor Filter Controls

Finding and managing vendors is now easier with several updates:

• Additional optional filters have been added to the Vendor Filters page.
• A new “Select All” button makes applying selections across multiple vendors in a single step easy.

These updates help you tailor vendor searches quickly and efficiently.

Customizable Visibility for Questions

You can now create questions visible only to Site Admins, Channel Admins, or Vendors. This added layer of control ensures that the right people see the right information at every stage of the sourcing process.

Deeper Channel and Vendor Telemetry

We’ve added new telemetry columns to provide more granular insights into channel activity and performance. Admins can now better monitor participation, engagement, and outcomes across vendors and channels.

Easier Business Question Reviews

• Business questions can now be reviewed from later screens without needing to navigate back through earlier steps.
• A summary of Business questions and answers is now included on final RFP screens, giving you a clear overview during final review and approval.

These improvements streamline the sourcing process and make decision-making easier.

Improved Template Organization

In the Admin view, templates are now ordered to follow the natural RFP creation flow.
This makes it faster and more intuitive to select templates as you build new RFPs.

Vendor Answer Bank and Industry/Service Management Updates

• New questions added to the Question Library no longer auto-fill into vendor answer banks, giving you more precision when managing content.
• Newly created Industries and Services now default to visible, improving vendor discovery without additional configuration steps.

UI Enhancements for Greater Usability

• The optional vendor filter pane has been updated for a cleaner, easier-to-use experience and improved load speed by 5 – 10x.
• New color updates for radio buttons make it easier to visually enable or disable Industries and services.

Automatic RFP Approval Notifications

When an RFP is submitted without an assigned Channel Admin, the platform will now automatically send an email notification. This ensures that RFPs are always reviewed promptly, even when a Channel Admin isn’t yet in place.

These latest platform enhancements are designed to make sourcing smarter, faster, and more intuitive, giving you more control over every aspect of vendor management and RFP creation. We’re committed to building a platform that keeps up with your needs and delivers real results.

Log in to ArenaCX today to explore the latest updates—and stay tuned for even more innovations coming soon.