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  • Categories: BPOs, Company News

    ArenaCX is pleased to announce that Response BPO has joined our marketplace of BPO providers. This is an exciting partnership for both organizations. For ArenaCX,  this new addition to our BPO marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Response BPO, US brands can experience the incredible quality of South Africa’s Native-English workforce. We invite you to learn more about Response BPO.

    Technology-driven state-of-the-art BPO based in South Africa. Response BPO offers a range of Smart Outsourcing solutions, using a combination of a highly skilled workforce and innovative technologies to achieve the best results. Specialized in Customer Service, CX, and Sales

    Differentiating Factors

    “Through the implementation of smart technologies such as AI and RPA, we help to reduce your FTE needs and reduce your call lengths

    • Quality call center operation in the US (FL) & South Africa
    • 100% Native-English workforce
    • Onshore Experience with Offshore costing

    Our agents are 100% native-English speakers and speak without an accent.”

    Exciting Wins

    “Recently we won 2 champion challenger’s against onshore teams. Both started with 10 agents as a small champion challenger POC. Both have grown to over 50 agents within 3 months, outperforming the onshore teams.”

    Published On: November 28, 20231.5 min read
  • Categories: BPOs, Company News

    ArenaCX is pleased to announce that Response BPO has joined our marketplace of BPO providers. This is an exciting partnership for both organizations. For ArenaCX,  this new addition to our BPO marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Response BPO, US brands can experience the incredible quality of South Africa’s Native-English workforce. We invite you to learn more about Response BPO.

    Technology-driven state-of-the-art BPO based in South Africa. Response BPO offers a range of Smart Outsourcing solutions, using a combination of a highly skilled workforce and innovative technologies to achieve the best results. Specialized in Customer Service, CX, and Sales

    Differentiating Factors

    “Through the implementation of smart technologies such as AI and RPA, we help to reduce your FTE needs and reduce your call lengths

    • Quality call center operation in the US (FL) & South Africa
    • 100% Native-English workforce
    • Onshore Experience with Offshore costing

    Our agents are 100% native-English speakers and speak without an accent.”

    Exciting Wins

    “Recently we won 2 champion challenger’s against onshore teams. Both started with 10 agents as a small champion challenger POC. Both have grown to over 50 agents within 3 months, outperforming the onshore teams.”

    Published On: November 28, 20231.5 min read