ArenaCX is pleased to announce that Response BPO has joined our marketplace of BPO providers. This is an exciting partnership for both organizations. For ArenaCX, this new addition to our BPO marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Response BPO, US brands can experience the incredible quality of South Africa’s Native-English workforce. We invite you to learn more about Response BPO.
Technology-driven state-of-the-art BPO based in South Africa. Response BPO offers a range of Smart Outsourcing solutions, using a combination of a highly skilled workforce and innovative technologies to achieve the best results. Specialized in Customer Service, CX, and Sales
Differentiating Factors
“Through the implementation of smart technologies such as AI and RPA, we help to reduce your FTE needs and reduce your call lengths
- Quality call center operation in the US (FL) & South Africa
- 100% Native-English workforce
- Onshore Experience with Offshore costing
Our agents are 100% native-English speakers and speak without an accent.”
Exciting Wins
“Recently we won 2 champion challenger’s against onshore teams. Both started with 10 agents as a small champion challenger POC. Both have grown to over 50 agents within 3 months, outperforming the onshore teams.” …
When we launched ArenaCX in September 2020, during the height of the Covid-19 pandemic, our mission was to to help companies survive...
Today, we’re excited to announce that ArenaCX has raised $2m in our Seed round. The round is led by Sovereign’s Capital....
We are excited to announce our partner app listing in the Zendesk Marketplace. The ArenaCX app offers Zendesk’s 170,000+ global customers...
In 2002, Billy Beane and the Oakland A’s introduced a radically new way of constructing a winning baseball team; one which...
The ArenaCX Marketplace now has over 70 partners in our network, with more joining every week! Updated January 17th, 2022...
In case you missed it, last week's Customer Contact Week (CCW) conference in Las Vegas marked a return to in-person events....
ArenaCX is the world’s first contact center marketplace, providing outsourced labor with a twist by adding an element of co-opetition that...
ArenaCX brings brands in need of customer support capacity together with world-class BPOs. For marketplace members, we take the hard work...
How would you rate your visibility into future Support demand? As you navigate from Q1 through Q4 of 2021 and...
ArenaCX is pleased to announce that Response BPO has joined our marketplace of BPO providers. This is an exciting partnership for both organizations. For ArenaCX, this new addition to our BPO marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Response BPO, US brands can experience the incredible quality of South Africa’s Native-English workforce. We invite you to learn more about Response BPO.
Technology-driven state-of-the-art BPO based in South Africa. Response BPO offers a range of Smart Outsourcing solutions, using a combination of a highly skilled workforce and innovative technologies to achieve the best results. Specialized in Customer Service, CX, and Sales
Differentiating Factors
“Through the implementation of smart technologies such as AI and RPA, we help to reduce your FTE needs and reduce your call lengths
- Quality call center operation in the US (FL) & South Africa
- 100% Native-English workforce
- Onshore Experience with Offshore costing
Our agents are 100% native-English speakers and speak without an accent.”
Exciting Wins
“Recently we won 2 champion challenger’s against onshore teams. Both started with 10 agents as a small champion challenger POC. Both have grown to over 50 agents within 3 months, outperforming the onshore teams.” …
When we launched ArenaCX in September 2020, during the height of the Covid-19 pandemic, our mission was to to help companies survive...
Today, we’re excited to announce that ArenaCX has raised $2m in our Seed round. The round is led by Sovereign’s Capital....
We are excited to announce our partner app listing in the Zendesk Marketplace. The ArenaCX app offers Zendesk’s 170,000+ global customers...
In 2002, Billy Beane and the Oakland A’s introduced a radically new way of constructing a winning baseball team; one which...
The ArenaCX Marketplace now has over 70 partners in our network, with more joining every week! Updated January 17th, 2022...
In case you missed it, last week's Customer Contact Week (CCW) conference in Las Vegas marked a return to in-person events....
ArenaCX is the world’s first contact center marketplace, providing outsourced labor with a twist by adding an element of co-opetition that...
ArenaCX brings brands in need of customer support capacity together with world-class BPOs. For marketplace members, we take the hard work...
How would you rate your visibility into future Support demand? As you navigate from Q1 through Q4 of 2021 and...