ArenaCX is pleased to announce that Sharpen Technologies, Inc. has joined our marketplace of Technology providers. This is an exciting partnership for both organizations. For ArenaCX, this new addition to our Technology marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Sharpen Technologies, Inc., US brands can experience the incredible quality of the Sharpen Technologies, Inc. workforce. We invite you to learn more about Sharpen Technologies, Inc..
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Sharpen creates contact centers that don't suck. Most contact center experiences suck - and they don't have to. Our AI-powered cloud contact center simplifies and secures every customer and agent interaction to enable quick and efficient resolution across voice, digital and self-service channels.
Differentiating Factors
AGENT FIRST: Happy agents create happy customers. Our technology is designed to put the power in the hands of the one person tasked to take care of the customer: the agent. Our easy-to-use agent interface is learned in minutes and our embedded performance tiles encourage and guide agent behavior.
USABLE AI™: In most cases, "AI" is just a buzzword. Sharpen is laser focused on providing AI technologies that provide an actual solution to real-world CX challenges without breaking the bank.
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